We operate a B2B fragrance trading house selling to resellers in several countries. The problem was simple: requests at all hours, in several languages, and one salesperson. Here is what we built, and what you get if you clone it.
Resellers write in the evening, at weekends, from other time zones. They want to know if a product is available, on what terms, how fast. When nobody answers quickly, they buy elsewhere.
We needed an instant, polite answer in the buyer's language, without ever committing the company to a price or a lead time it had not approved.
The no-price-without-approval rule reassures the owner and doesn't bother the buyer: they get an answer now and a serious quote next.
The real value isn't replacing the salesperson, it's handing them qualified requests instead of vague messages.
We fixed the alerts under real conditions: a system that runs for us every day has already met the real problems.
The same system, under your brand, for your own clients: WhatsApp and voice sales rep, phone receptionist, prospect finder, offer pages, sales scripts and client contract. You can resell it under your name. We announce no revenue figures: we deliver a working system; your sales depend on your market.
Salim You — Novarithm
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